Caroline joined the Administration Team of Johnston Smillie in May 2000 and who is very proud to say she is the longest serving member of the administration team. Caroline’s main duties includes:

• Maintaining the central database. This includes adding new clients and updating addresses.
• Maintaining all the Anti-Money Laundering information from all clients as required by ICAS.
• Filing Confirmation Statements for clients, including updating registered office, directors, shareholders and PCSs (Persons with significant control).
• Ensuring clients’ books and records are returned to them in a timely manner, once our work on them has been completed.
• Scanning working papers on a regular basis for directors and staff to get easy access to them, as Johnston Smillie are focused on being a paperless office.
• Controlling the office stationery supplies as well as placing orders.
• Ordering supplies for our kitchen this includes tea, coffee etc.
• Cover as and when on reception, as this is key to any office. This includes answering telephone, dealing with clients, incoming and outgoing mail, setting up meeting rooms.
• Dealing with card payments as and when required.
• Running the internal Tuck Shop as part of our fundraising. This has raised over £1,400 since starting in May 2017.