Privacy & Cookies Policy

In compliance with the EU General Data Protection Regulation (“GDPR”), Johnston Smillie (“JSCA”) has revised its Privacy and Cookies Policy.

Here at JSCA, we are dedicated to gaining and maintaining your trust as a valued visitor to our website, or as a subscriber to our newsletter.

On this page, you’ll find information on how we handle the data we collect when you visit the JSCA website, or when you subscribe to our email newsletter.

We regularly review this privacy policy. This page was last updated on Monday 21 May 2018.

Visitors to Our Website

When you visit our website (, we collect standard visitor information via a third-party application called Google Analytics.

This allows us to gauge visitor numbers and observe visitor behaviour patterns. It does not, however, allow us to identify individual visitors. The information we collect via Google Analytics is completely anonymous and is used only to improve our website’s performance and your user experience.

If we do wish to collect any personally identifiable information, we will do so in a transparent manner.

Newsletter Sign up

As part of the subscription process for our newsletter, you will be asked for your email address.

We will only use your email address to keep you up-to-date with news and offers from JSCA. We do not share email lists with other businesses or organisations, nor will we sell your data to a third party.

We currently use Campaign Monitor to deliver our newsletters. This allows us to gather information regarding email opens and clicks, which in turn helps us measure and improve our email newsletter. Your information is held securely on Campaign Monitor’s servers. If you’d like more information about Campaign Monitor’s own privacy policy, click here.

If you wish to unsubscribe from our newsletter, you can do so at any time by clicking the unsubscribe link at the bottom of the email.

Enquiries (Contact Form Completion)

When you complete our enquiry form, you will be asked for three pieces of mandatory information: Your Name; Your Email Address; and Your Message. Additionally, you may choose to include Your Telephone Number.

We use this information to quickly deal with your requests and enquiries, and to put you in touch with the best person at JSCA to help answer your questions and advise on your circumstances.

We do not sell any of the information collected through the JSCA website, or use your personal information for any other purposes than those outlined above.


From time to time we may link to third party websites via our blogs and newsletters. Our Privacy Policy does not cover third party links. If you have any questions regarding how these websites use your information, you should check that website’s privacy policy.

Your Personal Information

In accordance with GDPR, you have the right to access, review, and erase any of your personal information currently held by JSCA. Please email your request to .

Security Certificates

When you share your personal information with us, we take the necessary steps to ensure it is delivered and held securely. Any sensitive information is encrypted and protected when sent, and our security certificates are routinely monitored and renewed prior to expiration to maintain validity

Cookies Policy

What Are Cookies?

Cookies are text files containing small amounts of data which are sent to your browser when you visit a website. Cookies are then sent back to the website on each subsequent visit, or to a different website that recognises the cookie.

We use cookies to better understand how frequently certain pages are visited, and to make our website more user-friendly.

Below you’ll find a list of the different types of cookies we use on the JSCA website.

Cookies Used on Our Website

By using the JSCA website, you agree that we can place the following cookies on your device.

Performance Cookies

These cookies collect anonymous information about how visitors use the website – for example, which pages are visited most often, and the types of actions visitors take when they reach particular pages.

These cookies do not collect personally identifiable information. We use these cookies only to understand visitor behaviour, and to improve our website’s performance.

Functionality Cookies

These cookies allow the website to remember any choices you may have made previously when using the site, in order to provide an enhanced and personal user experience.

These cookies cannot track your browsing activity on other websites.

Third Party Cookies

These cookies allow third parties to track how you use their applications.

For example, you may wish to share one of our blog posts via Facebook or Twitter. In doing so, you may be sent cookies from those websites. We do not control these cookies, so please check with the respective websites should you have any questions regarding how they work and how to manage them.

How Long Are Cookies Stored For?

Session cookies allow webmasters to link the actions of a user during a specific browser session. A browser session begins when a user opens the browser window, and it ends when they close the browser window. Session cookies are temporary, and once the browser session ends, all session cookies are deleted.

On the other hand, persistent cookies remain on a user’s device for a period of time specified by the cookie. These cookies are activated every time a user visits the website that generated the cookie in question.

If you’d like to learn more about how cookies work, how to reject them, and how to delete them, we recommend reading:

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